Course curriculum

  • 1

    Introduction to Event Management

    • Overview

    • Events Management as a Career

    • Why Become an Events Manager?

    • What You’ll be Doing When You’re Working

  • 2

    Strategic Management

    • Overview

    • Strategize Everything

    • Planning Means a Budget

    • Benefits to Strategic Management

    • Why Strategic Management is a Must

    • Events Management and Planning Software

    • Software Options

    • Summary

  • 3

    Customer Service Skills/Personal Qualities Required

    • Overview

    • Customer Service

    • Developing Great Customer Service Skills

    • Going the Extra Mile for Your Clients

    • How to Manage Your Time Effectively as an Events Planner

    • Tips to Help You Out

    • Important Reasons for Scheduling

    • Work on Your Communication Skills

    • Good Communication: It’s All About the Body Language

    • Some Further Communication Tips for Events Management

    • Summary

  • 4

    Types of Event

    • Overview

    • Types of Event

    • Small and Private Events

    • Initial Steps to Take When Organizing a Small Event

    • What to do On the Day of an Event

    • What to do After the Event

    • Corporate Events

    • Creating the Right Image when Organizing a Corporate Event

    • Finding the Right Location

    • Ensure You Manage the Company’s budget Well

    • Don’t Overlook Specialist Objectives

    • Give an Event Photographer Serious Consideration

    • Organizing Corporate Events for Team Building

    • Conferences

    • Choosing the Right Conference Location

    • Ensure You’re in Charge of the Timing

    • Exhibitions

    • Managing Exhibition Traffic

    • Planning for When Things Go Wrong and Assigning Responsibility

    • Organizing a Celebrity Event

    • Why Invite a Celebrity to an Event?

    • How do You Get in Touch with Celebrities?

    • Using Celebrities as an Opportunity for Sponsorship

    • Ensuring You get the Right Coverage for the Event

    • Security and Making Sure the Right People are in Attendance

    • Organizing Fundraising Events

    • Ensuring You Help the Charity Stay within Budget

    • Organizing Fundraising Events Involving Alcohol

    • Making the Appropriate Health and Safety Requirements for Your Event

    • Serving Food at an Event

    • Sales and Marketing for Charity Fundraising Events

    • Sports and Hospitality Events

    • Ticket Sales and Making Sure Enough People will Attend

    • Getting All the Right Licenses in Place

    • Getting the Right Insurance and Safety Measures in Place for Your Sports Event

    • Creating the Perfect Hospitality Event for Business Meetings

    • Summary

  • 5

    Staging and Design

    • Overview

    • Look at Your Venue’s Available Resources

    • Making the Most of Seasonal Themes

    • Setting the Right Theme for Events that are a Little More Intimate

    • Bringing Your Event Theme to Life

    • Summary

  • 6

    Event Management Finances and Ticketing

    • Overview

    • Predicting the Event’s Financial Outcome

    • The Importance of Executing Good Financial Management

    • Continuously Assessing the Event Budget

    • Key Event Budgeting Rules

    • What are the Typical Costs that Need to be Covered at an Event?

    • Ticketing (Management and Sales)

    • Graduated Ticket Pricing

    • How to Sell Tickets

    • Promoting Ticket Sales

    • Summary

  • 7

    Health and Safety for Events

    • Overview

    • What Must Events Planners Watch Out For?

    • What is a Health and Safety Policy?

    • Review Policies

    • How to Run an Event Safely

    • Phases of Your Event

    • Choosing the Right Contractors

    • Managing Health and Safety During the Event

    • Ensuring You Plan for Incidents and Emergencies

    • Crowd Management and Safety for Larger Events

    • What are the Dangers to be Aware Of?

    • Risk Assessment for Larger Events

    • Summary

  • 8

    Event Management Logistics and Troubleshooting

    • Overview

    • Managing Your Event’s Space

    • Electricity and Your Event

    • Organizing Sound for Your Event

    • Arranging Tables, Tents and Chairs

    • Parking Facilities

    • Waste Disposal

    • Troubleshooting

    • Handling Challenges During Planning

    • Handle Difficult Conversations with Your Client

    • Dealing with Problems that Arise During the Event

    • Summary

    • Take a Recap Test