Course curriculum

  • 1

    Conducting Research Prior To An Interview

    • Overview

    • Why you need to research a company before attending an interview

    • How to locate useful information about a company

    • How to learn what existing employees think of the organization

    • What you need to know about the industry

    • Take a Quick Recap Test

    • What you need to know about a company’s competition

    • How to discover more about a business’ competitors

    • Chapter Summary

  • 2

    How To Prepare For The Most Common Interview Questions

    • Overview

    • Why you must always prepare for an interview

    • The main question categories used in interviews

    • Behavioral questions

    • Questions about salary and practical issues

    • How to handle unusual or “creative” questions

    • Questions you should ask an interviewer at the end of an interview

    • Take a Quick Recap Test

    • Chapter Summary

  • 3

    Communication Strategies for Interviews

    • Overview

    • Why all applicants need to evaluate their communication skills

    • The interview

    • How to create a positive first impression

    • How to convey confidence and enthusiasm during a job interview

    • Watch out for vocal tics

    • How to build rapport

    • Listening skills for job interviews

    • Take a Quick Recap Test

    • How to give a great presentation

    • Chapter Summary

  • 4

    How to Handle Group Interviews & Assessment Days

    • Overview

    • Why might an employer choose to use group interviews?

    • How is a group interview typically structured?

    • Interview Questions

    • What is an assessment day?

    • What tasks and activities are used in assessment centers?

    • How to prepare yourself for the most common assessment day activities

    • What are employers looking for during group interviews and assessment days?

    • Take a Quick Recap Test

    • How is a candidate’s performance at an assessment center “marked” or “graded”?

    • Common assessment day mistakes and how to avoid them

    • Chapter Summary

  • 5

    How To Handle Telephone And Video Interviews

    • Overview

    • Why a company may interview you over the telephone or via a video call

    • Questions typically asked during a telephone or video interview

    • Using notes to prepare for a telephone or video interview

    • How to enhance rapport on the telephone

    • Practical tips for a good telephone interview

    • Practical tips for a good online interview

    • Online automated video interviews

    • Take a Quick Recap Test

    • Chapter Summary

  • 6

    How To Handle Psychometric Tests

    • Overview

    • What is psychometric testing?

    • Why do employers use psychometric testing?

    • Tests that measure intelligence (Aptitude Tests)

    • Tests that measure personality

    • How to prepare for a psychometric test

    • Take a Quick Recap Test

    • Tips to maximize your performance on psychometric tests

    • Chapter Summary

  • 7

    How To Negotiate Salary And Job Conditions

    • Overview

    • Why you should always consider negotiating your salary

    • Why you should pursue several jobs at the same time

    • When to negotiate your salary

    • Negotiations go beyond salary

    • Take a Quick Recap Test

    • Chapter Summary

  • 8

    Following Up After An Interview And Learning From The Experience

    • Overview

    • The interview process does not end once you leave the room

    • Hearing from an employer following an interview

    • How to get feedback following an interview

    • Requesting a second interview

    • Assessing your own performance

    • Building your confidence

    • Positive thinking for future interviews

    • Take a Quick Recap Test

    • Chapter Summary