Body Language as a Sales Tool
Learning the nuances of body language can not only help you improve your sales skills in negotiations and customer interactions, but can also help reduce conflict and help you connect better with your co-workers.
Overview
Non-Verbal Communication
Body Language
Body Language Basics
The Study of Body Language
Definition of Body Language
A Closer Look at the Role of the Brain in the Science of Body Language
The Importance of Gaining Insights into Body Language
Interpreting Body Language as Part of Other Non-verbal Communication
Common Technical Terms
Summary
Overview
Introduction
Parallels between Verbal and Non-verbal Communication
Conventional Dimensions of Non-verbal Communication
A Closer and Detailed Look at Proxemics
Other Important Non-Verbal Feedback Signals
Primary Functions of Non-Verbal Communication
How Men and Women practice Body Language Perception
Summary
Overview
Introduction
Dissecting Communication into its different Components
Body Language as a Faithful Reflection of Emotions
How Body Language is learned
Three Important Rules for Correct Body Language Interpretation
The difference between Practicing Studied Positive Body Language and Faking it
How to Interpret Legs Positioning
Summary
Overview
Introduction
Leg Positions
Common Gestures observed in Everyday Life
Mirroring Body Language
An experiment proves our natural propensity to mirror others.
Summary
Overview
Introduction
The Significance of Hands in Body Language
Hand Gestures
Palm Gestures
How the Law of Cause and Effect works with Respect to Body Language
Different Types of Handshakes and what they reveal about your Personality
Etiquette of Handshakes
Summary
Overview
Introduction
How Control, Submission and Dominance are conveyed through Handshakes
Steps to Counter a Palm Down or Dominant Handshake
Different Types of Handshakes
How to Shake Hands the Right Way
Arm Cross Signals and their Significance in Body Language
Intricate Nuances of the Arm Cross
Summary
Overview
Introduction
Eye Contact and Signals during Face-to-Face Communication
Eye Pupils and their Significance in Communication
Different Types of Gazing Behavior
Different Types of Eye Contact
Gazing
Other Types of Eye Contact
Tips for Making Eye Contact with a Group
Summary
Overview
Introduction
An Introduction to Lies and Lying Behavior
Changes in Breathing Patterns
Facial Expressions that Indicate Lying Behavior
Summary
Overview
Introduction
Tips to Improve Career Success by using the Right Body Language
The Art and Science of Smiling
Types of Smiles.
Body Language Tips for Aspiring Job Seekers
Body Language Mistakes that can Spoil your Chances of Landing a Dream Job
Summary
Overview
Introduction
Cross Cultural Body Language Interpretations
Important body language differences across cultures
Proxemics across Cultures
Key to Understanding Body Language in Personal Relationships and Marriage
Common Gestures and Expressions that we come across in Daily Life / The Fundamental Head Positions
Summary
Take a Recap Test